Shipping policy
Shipping Policy — Zentricart.com
All orders are fulfilled and shipped by our trusted supplier.
Order Processing:
- Please allow 1-3 business days for order processing.
- Once shipped, you will receive a confirmation email with your tracking number.
Delivery Time:
- International: 7 - 15 business days
- Delays may occur due to customs clearance in your country.
Shipping Costs:
- Shipping cost varies by product weight and destination.
- Free shipping available on selected products.
Customs & Duties:
- Any customs/duties fees are the responsibility of the customer.
- We are not responsible for delays caused by customs or local courier services.
Return & Refund Policy — Zentricart.com
- We accept refund requests for damaged or incorrect items only.
- Refund request must be made within 14 days of delivery.
- Photo or video proof is required for all refund requests.
- Change of mind refunds are not accepted.
- Shipping costs are non-refundable.
- Sale items are final sale.